These Terms of Service govern your use of all websites published by the Center for Executive Coaching (CEC) and ATN Associates LLC, including our faculty members and affiliates. By using, visiting, or browsing CEC’s websites, you accept and agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, you should not use CEC’s websites.
CEC reserves the right, from time to time, with or without notice to you, to change these Terms of Service in our sole discretion. The most current version of these Terms of Service is posted on the site, and can be reviewed by clicking on the “Terms of Service” link located at the bottom of most of the sites’ pages. The most current version of the Terms of Service will supersede all previous versions. Your use of the CEC websites after changes are made means that you agree to be bound by such changes.
You can find the specific details regarding your billing program with CEC at any time by viewing the payment terms on the registration page you used to register with your program.
Your right to use a CEC program is conditional upon our receipt of payment. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, you agree to provide a new form of payment to keep your account in good standing. If you do not respond to our requests in a reasonable time period, we reserve the right to either suspend or terminate your access and account, thereby terminating this Agreement and all CEC obligations hereunder. You are required to pay any amounts still owed to us at the time your account is suspended or terminated. If you have an outstanding balance due on any CEC account, you hereby agree that CEC may charge these unpaid fees to your credit card. Of course, we are professionals and will do our best to work with you in case of challenging circumstances, so long as you are responsive and open and honest with us in exchange.
You acknowledge that if we offer installments, it is as a convenience and in no way meant to be as a “subscription” program. You are obligated to pay all installments until your balance is fully paid for the full price of the program, whether you choose to continue to participate actively in the program while installments come due or not. You may not cancel your installments for this course, just as you would not cancel the payment plan for an automobile.
No refunds are offered. This includes for any reason, including illness, personal issues, family issues, change in financial circumstances, Acts of God, or any other issues. It is up to you to be sure that this program is a good fit for your needs, and then to do the work required to complete it. Do not sign up if you are not serious about entering this field and working with us, as in any other endeavor or coursework, to succeed. At the same time, you have no time limit to complete the program and may start/stop it at any time.
Regarding organizations/sponsors that pay for an individual to participate: If you pay for another individual to participate, you are purchasing a non-transferable, non-refundable single seat license for that individual to use the program. We are happy to meet with the participant and you/program sponsor at the beginning of the program to create a plan for expected progress and reporting results, if desired. At the same time, it is up to you to screen each participant to make sure that they will meet your expectations by completing it, and for you to communicate with them about how and when they should complete and apply the program in a way that meets your goals and those of your organization. If the individual chooses to not participate or leaves the firm for whatever reason, no transfers or refunds are permitted; if you are paying on an installment basis, you are expected to make all installment payments as installments are offered as a convenience and are not a subscription that may be cancelled. Any certification provided to the individual remains with the individual regardless of his or her employment status with the organization.
Regarding seminars: If you register for a live training seminar and cancel or withdraw inside of 30 days before the seminar begins, you may attend the next scheduled identical seminar in exchange for a $500 rescheduling fee (of course excepting issues related to natural and manmade disasters, pandemics, etc; and we are very reasonable in cases of family emergency/illness). If you withdraw from that second seminar within 30 days of the seminar start date, you agree that you will need to re-register and pay the full program fee to reschedule. In case of an Act of God that requires us to cancel an in-person seminar, such as a weather event or man-made disaster, we reserve the right to offer a virtual seminar in place of an in-person seminar. If we cannot switch to a virtual seminar, you may come to a future seminar. Regardless of the situation, you agree that we are not responsible for any travel expenses or liability incurred in changing reservations/flights or other travel plans. In case a refund is required, you understand that the seminar is valued at no more than $2500.
Regarding the ICF Mentor Coaching Program: Because our ICF Mentor Coaching Program is very limited in the number of seats per class, it is costly when a participant registers and then chooses to drop out of the class. It also disrupts the momentum and team spirit of the class. Therefore, before you register for this program, it is important that you are 100% committed to completing your ICF Mentor Coaching Program. This means that you have cleared your schedule to make time for the classes. Furthermore, you understand that, should you drop out of your current cohort – for any reason whether in your control or not – you understand that there are no refunds and that you will pay the full program fee again to join a new class in the future.
Regarding International Coach Federation and other accreditiations: Finally, you acknowledge that we do our best to remain in compliance with the International Coach Federation to remain an accredited ACTP with them. However, we cannot control their policies about accreditation, we cannot guarantee that they will renew our ACTP status, nor can we guarantee that the ICF will give you one of their designations when you apply. You agree to accept any risk related to ICF accreditation and designations. The same applies to the Board Certified Coach program.